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shipping

How do we deliver?
The products in our range are usually sent by parcel post. For many years we have worked with the "DPD" (no delivery on Saturdays - see "Express Delivery). For large quantities (pallets) we hire a transport company.

The delivery time
For your information we will update the availability of items displayed in shop several times a day! Nevertheless, due to phone orders, it may happen that we do not have certain articles in stock.
Your order will be processed immediately upon receipt and confirmed by us by e-mail or fax. For now, you will automatically receive a confirmation by our shop system.

If all desired items are in stock, we will deliver your order normally on the day the order is received. If the article you require is particularly urgent, please order until 15:00 clock or phone for consultation.

For catalog items, we have an availability of over 95%!

Payment by invoice:
Basically we supply companies, professionals, institutions and public / religious organizations to bill like. Please pay this within 10 days without deduction.

COD:
Cash payment upon delivery of the consignment plus EUR 4.17 delivery fee.

in advance:
Prepay with a 3% discount

Cash on collection of goods at our warehouse:
With 3% cash discount

Each new customer / buyer who chooses as payment "bill" is automatically checked for credit rating by our credit insurance. Please understand that at an unsuccessful search , or to start-ups we can deliver only by cash on delivery or prepayment.
 
When ordering via so-called "free mail" (web.de / gmx.de / hotmail.com, etc.) delivery by bill is not possible because the true identity of the buyer can not always be traced.
 
Please wait for more from our order confirmation before making an advance payment. For regular customers direct debit is available - please ask us!

Shipping costs
Already from a value of EUR 250, - net, we provide all the items for you at no cost (within Germany). Below we calculate for a flat rate of deliveries in Germany only EUR 5.90 plus VAT. proportionately for shipping, packaging and transport insurance.
 
Shipping abroad:
within the EU amount to the shipping costs EUR 8.90 per package (maximum 30kg each).
Outside the EU, we determine the shipping cost individually and inform you in advance, before shipping.
Another reason for placing an order with Esmeyer Catering Supplys!

Our friendly team will advise on questions.

How to reach us:
Every weekday 8:00 to 18:00 clock we are there for you personally!
 
     Phone: 02104 / 233 - 0
     Fax: 02104 / 233 - 233
 
     E-mail address: gastro@esmeyer.de
 
     The Catering Supplys shop: www.esmeyer-shop.de
     Information about Esmeyer: www.esmeyer.com
 
 
Your team of Esmeyer Catering Supplys